Training Policies, Disclosures, and Participant Agreements
These policies apply to all registrants, including graduate students, pre-licensed professionals, and licensed clinicians. Participation in any LK Institute training constitutes agreement to these terms. Participants are responsible for reviewing these policies prior to attendance.
By registering and participating in any training offered by LK Institute, participants acknowledge that they have read, understood, and agreed to comply with all policies outlined in this document. These policies apply to all registrants, including graduate students, pre-licensed professionals, and licensed clinicians. It is the participant’s responsibility to stay informed of any updates to these policies, which are publicly available on our website. By checking the acknowledgment box at registration, you confirm your agreement to these terms. Continued participation in any LK Institute training constitutes ongoing acceptance of the most current version of the policies.
Violations of these standards may constitute a professional ethics concern and could result in immediate removal from the training, revocation of access to course materials, and, if warranted, notification to relevant licensing or credentialing boards.
Educational Use and Limitations
• By registering and participating in any training offered by LK Institute, participants acknowledge that they have read, understood, and agreed to comply with all policies outlined in this document. These policies apply to all registrants, including graduate students, pre-licensed professionals, and licensed clinicians. It is the participant’s responsibility to stay informed of any updates to these policies, which are publicly available on our website. By checking the acknowledgment box at registration, you confirm your agreement to these terms. Continued participation in any LK Institute training constitutes ongoing acceptance of the most current version of the policies.
• Violations of these standards may constitute a professional ethics concern and could result in immediate removal from the training, revocation of access to course materials, and, if warranted, notification to relevant licensing or credentialing boards.
Training Scope, Limitations and Participant Responsibilities
• LK Institute trainings are provided for educational and professional LK Institute trainings are intended solely for educational and professional development purposes. Participation does not constitute psychotherapy, clinical supervision, licensure preparation, or certification of clinical competency. The material presented is designed to support skill development and expand professional knowledge, but it may not encompass the full range of clinical scenarios participants encounter in practice. Completion of a training does not authorize participants to practice outside the scope of their current licensure or competence, nor does it certify or endorse them in any specific modality, including EMDR or related clinical techniques.
• All participants are responsible for applying the material in accordance with their professional judgment, ethical standards, and the statutes of their licensing boards, as well as applicable state and federal laws. LK Institute and its trainers are not liable for any misuse, misapplication, or harm resulting from how the information presented in trainings is integrated into participants’ clinical work. Participants are expected to seek appropriate supervision, consultation, or credentialing before applying new methods or techniques in clinical settings.
• Participation in LK Institute trainings does not establish a supervisory, therapeutic, or consultant-consultee relationship between the participant and the trainer or any other participant. While clinical ideas, demonstrations, or case discussions may occur, they are provided for illustrative and educational purposes only. No clinical supervision is being offered on specific cases, and participants remain solely responsible for the care and treatment decisions related to their own clients. Referrals to qualified supervisors or therapists can be provided upon request. A consultant-consultee relationship is not considered active unless a formal written agreement is established.
• Completion of a training is not a guarantee of clinical readiness, therapeutic effectiveness, or independent competence. LK Institute does not evaluate or assess participants’ clinical performance and does not grant any form of clinical authorization. Participants are solely accountable for ensuring they have obtained the necessary supervision, training, or certification required by their licensing board or employer prior to applying any material from the training in clinical contexts.
Limitations of Consultation
• Consultation is provided for educational and professional development purposes only. As the consultant, I do not have access to all case information, have not conducted a direct evaluation of the client, and have not established a therapeutic relationship with the client. Any interpretations, impressions, conclusions, or recommendations offered are therefore limited, may not fully capture the client’s presentation, and may not be wholly accurate. The consultee remains responsible for independently evaluating the information provided, applying their own clinical judgment, and ensuring that all treatment decisions are based on a comprehensive assessment of the client.
• Case consultation may also occur in a training format where participants present or discuss cases to deepen their understanding of how to apply concepts being taught. These discussions are intended for learning purposes only, are not considered EMDRIA-approved consultation, and do not constitute clinical supervision.
Risks, Benefits and Limitations of Participation
• As with any professional development program, participation in training carries both benefits and limitations. Benefits may include skill enhancement, clinical insight, connection with peers, and expanded knowledge of advanced therapeutic techniques. However, limitations may arise, such as emotional activation from engaging in demonstrations, encountering content outside one’s current clinical skill set, or discovering gaps in personal readiness to apply certain approaches. Participation does not guarantee clinical transformation or therapeutic breakthroughs. It is the participant’s responsibility to engage at a level appropriate to their licensure, capacity, and support system. LK Institute encourages participants to seek supervision, peer support, or therapy as needed when engaging with potentially activating or challenging material.
Participant Mental Health and Crisis Protocol
• Due to the nature of mental health trainings, especially those that include experiential exercises, practicum components, or demonstrations, participants may encounter material that activates unresolved trauma, personal issues, or strong emotional responses. This may include the emergence of unexpected psychological symptoms or heightened emotional sensitivity. Participants are strongly encouraged to consult with their healthcare provider, supervisor, or therapist prior to the training to assess whether participation in this type of training is appropriate for their current emotional and psychological well-being.
• If, at any point, a participant finds themselves in need of mental health support during or after a practicum, demonstration, or any part of the training experience, LK Institute is committed to offering referral options upon request. In the event of a mental health emergency, LK Institute reserves the right to contact 911 or local crisis services to ensure participant safety. Trainers and staff are not acting as mental health providers and are not responsible for providing therapeutic or crisis intervention support. Participants are expected to monitor their own emotional safety and seek appropriate care as needed.
Participant Conduct
• Participants are expected to maintain a spirit of cooperation and mutual respect throughout the training. Behavior that disrupts the learning environment, including attention-seeking or conflict-generating conduct, is not permitted. The training director reserves the right to dismiss any participant for disruptive behavior at any time.
• LK Institute maintains a zero-tolerance policy for harassment, discrimination, or bullying of any kind during training. Disruptive or harmful behavior, including microaggressions, hostile comments, or intimidation, may result in removal from the training without refund.
• Participants are expected to foster a psychologically safe learning environment for all attendees.
• LK Institute reserves the right to deny or revoke participation in any training for any reason, including but not limited to disruptive behavior, inability to regulate emotional responses, ethical concerns, or suspected impairment. In such cases, participants may be removed from training without refund. Trainers may use discretion in determining readiness to participate in sensitive training components.
Confidentiality
• All participants agree to maintain the confidentiality of all information shared or shown during LK Institute trainings—both during and after their participation. This includes any client, clinical, or personal information shared by the trainer or fellow participants in verbal, written, or visual formats. Participants must refrain from disclosing client names, identifying details, personal disclosures, or clinical material shared in discussions, demonstrations, role plays, case presentations, and any other training content. While trainers will take care to de-identify case material and protect identities, participants are ultimately responsible for upholding a safe, confidential, and respectful learning environment.
• Participants understand that, while LK Institute does its best to create a private and confidential space for online participants by utilizing a HIPAA compliant platform, LK Institute cannot control whether participants record or sharing the training with others. Participants understand that, should LK Institute become aware they are recording or sharing the training with non-participants, it may result in immediate dismissal from the training program.
• LK Institute encourages open discussion, collaboration, and personal insight during training experiences. However, all participants are expected to maintain strict confidentiality about any personal disclosures, clinical anecdotes, or case material shared by others in breakout rooms, roleplays, or demonstrations. This extends beyond the training setting, in accordance with ACA Code of Ethics (B.1.b and F.4.b).
• Sharing another participant's disclosure outside of the training setting, even with good intent, is a breach of professional ethics and may result in dismissal from the training and reporting to relevant boards.
• As part of LK Institute’s commitment to experiential learning, case examples, live demonstrations, and clinical scenarios may be presented. These may include composite, de-identified, or fictionalized client material for educational purposes. Any real case material shared by trainers will be sufficiently disguised to protect client confidentiality in compliance with ACA Code of Ethics (B.1.a, B.1.c).
• Participants are advised that live demonstrations may involve emotionally evocative material. Participation as a demonstration volunteer is entirely optional and requires a separate signed consent form. Participants are responsible for deciding whether participation aligns with their emotional safety, therapeutic readiness, and boundaries.
• If you have concerns regarding emotional triggers or personal disclosures, we encourage you to consult your clinical support team before engaging.
Training Registration Completion Information
• Certain trainings may have eligibility requirements or prerequisites. These will be clearly listed on the training webpage or registration form. It is the participant’s responsibility to review and meet these criteria prior to registering.
• Participants complete their registrations via a confidential platform. All participant records are maintained confidential, only accessible to LK Training staff.
• In accordance with our training credit providers, the entire training must be completed before a certificate of completion can be issued. This includes, but is not limited to: attendance/view of the entire training, completion of any applicable learner assessments, completion of applicable evaluations.
Practicum Participation
• As part of EMDRIA requirements for EMDR Basic Training, all participants are expected to engage in practicum experiences. These practicums are essential components of the training and are designed to provide hands-on practice in EMDR procedures and techniques. Participation in these exercises is mandatory; if a participant is unable or unwilling to engage in practicum activities, they may not meet the requirements for completion of the training. Please note that withdrawal or inability to participate in practicum does not qualify for a refund.
• Practicum participation is a mandatory component of EMDRIA-approved Basic Training and is designed to help trainees develop competence, confidence, and skill with EMDR interventions in a structured and supervised environment. These exercises provide opportunities to receive feedback, refine technique, and deepen understanding of EMDR application. Because practicum activities may involve the use of personal material, there is a potential for emotional discomfort or activation. Participants are strongly encouraged to select practicum content that feels safe, appropriate, and aligned with their current mental health and life circumstances. Practicum is not a substitute for therapy and is not intended to address unresolved trauma. LK Institute staff can provide referrals if additional therapeutic support is needed.
• Other trainings offered by LK Institute may have a practicum component but will not be a required portion of training requirement unless explicitly stated in the specific training Participation Agreement.
• By registering, participants acknowledge that they understand the benefits, risks, and limitations of practicum participation and accept responsibility for managing their own readiness, boundaries, and emotional safety throughout the training process. Inability or unwillingness to participate in practicum exercises may result in the participant not meeting training completion requirements and does not qualify for a refund.
• Participants are strongly advised to consult with their healthcare providers, including mental health professionals, before registering for training to assess whether practicum participation is appropriate for their current emotional and psychological readiness. It is the sole responsibility of each participant to choose practicum material that they feel safe and comfortable working with in a training environment. Additionally, participants should not partner with another trainee in situations where a power differential exists (such as supervisory, employment, or therapeutic relationships). Each individual is responsible for managing these boundaries and ensuring that practicum pairings do not compromise professional ethics or personal well-being.
Employee Participation in LK Institute Trainings
• Employees of LK Institute who enroll in EMDR Basic Training are required, in accordance with EMDRIA standards, to participate in practicum exercises as part of program completion. While participation is mandatory for training completion, LK Institute views training as a professional development opportunity—not an employment requirement. Participation is completely voluntary, and employees are never compelled to disclose personal therapeutic content or engage in therapy in front of supervisors, colleagues, or peers.
• To protect against potential conflicts of interest, clinical supervisors, managers, and any individuals involved in employment decisions are excluded from observing or facilitating practicum sessions. Instead, LK Institute assigns neutral facilitators who do not hold supervisory, evaluative, or HR authority over the employee. These facilitators are selected based on their training expertise alone, and they are strictly prohibited from using any practicum observations in employment-related decisions, performance reviews, or supervision. This ensures that practicum exercises are viewed solely as a learning environment, not a means for internal assessment.
• Employees are encouraged to select practicum material that is neutral, generalized, or hypothetical in nature to preserve personal privacy and professional boundaries. Practicum is intended to develop EMDR clinical skills—not to process trauma or explore deeply personal matters. As such, complete anonymity may not be possible in close-knit teams, but confidentiality is upheld to the same standard as for any external participant. All disclosures remain protected, and no content will be used for HR, supervisory, or evaluative purposes.
• Participation in training activities does not require disclosure of personal therapeutic content. All learners are encouraged to use hypothetical, general, or conservatively framed material that supports practice while maintaining personal boundaries. All information shared is treated as confidential and used exclusively for verifying competency, enhancing training quality, or fulfilling accrediting body standards. Employees of LK Institute who participate in EMDR Basic Training receive valuable clinical skills and professional growth aligned with LK Institute’s standards of care. However, participation may involve perceived risks such as discomfort due to dual roles or concerns about peer judgment. These risks are mitigated by assigning neutral facilitators and enforcing strict confidentiality protections. Training is not a substitute for supervision or therapy, and participation is always voluntary. Employees are not required to disclose therapeutic content, and their participation will not impact employment. LK Institute remains committed to protecting participant privacy, autonomy, and safety in all training settings.
• Certain LK Institute trainings may include learner assessments, practicum exercises, live demonstrations, or skill demonstrations as part of the curriculum to meet credentialing standards (e.g., EMDRIA-approved training requirements). By enrolling in such trainings, participants acknowledge and agree to engage in these educational components as required for successful completion. All practicum and assessment activities are designed to support clinical learning, not to evaluate personal therapy, professional worth, or employment suitability. When practicums are observed or facilitated, LK Institute ensures that facilitators are not in evaluative, supervisory, or HR roles over participants to avoid dual relationships and protect boundaries. Observers are instructed to provide feedback solely on skill acquisition and protocol application, not personal disclosures.
• By registering for any LK Institute training that includes learner assessment or practicum elements, participants agree to engage responsibly, choose practice material that feels professionally appropriate, and understand that no information shared will be used for employment evaluation or supervision unless otherwise disclosed and agreed upon in writing.
• By registering for training, employees acknowledge that they understand these boundaries and agree to take responsibility for selecting practicum material that feels appropriate, safe, and aligned with their role as a training participant. LK Institute will support any employee in need of further mental health care by providing referrals upon request, and in the event of an emergency during training, will contact appropriate crisis services (such as 911 or local mental health crisis teams).
• LK Institute promotes a culture of trust, professionalism, and mutual respect among participants. However, the Institute cannot guarantee the confidentiality of disclosures made by other participants in training sessions, breakout groups, or practicum exercises. Participants are solely responsible for determining what they feel safe disclosing and are encouraged to exercise discretion and protect their own privacy.
Live Demonstration Participation Policy
• Participation in live demonstrations during LK Institute trainings is entirely voluntary and is not required for successful completion of the training. If a participant chooses to volunteer for a demonstration—such as for history taking, case conceptualization, resource installation, or trauma reprocessing—they do so with the understanding that the demonstration is for instructional and educational purposes only.
• These demonstrations may involve the discussion of real or personal matters that participants choose to share. However, no psychotherapy services are being provided by Lauren Kiser or any LK Institute affiliates, and no therapeutic relationship is established or initiated during the demonstration. No follow-up therapeutic services will be provided.
• Because this is not a full clinical assessment, the accuracy of any case conceptualization may be limited, and insights offered are illustrative rather than definitive. Participants should seek care from a licensed psychotherapist for accurate assessment, diagnosis, and treatment, and referrals can be provided upon request.
• During training, the presenter may demonstrate assessment methods, case conceptualization strategies, differential diagnosis techniques, or provide diagnostic impressions and treatment plan recommendations for illustrative and educational purposes only. These impressions are partial, hypothetical, and not intended to represent a true clinical diagnosis or comprehensive treatment plan. Participants are not clients of the presenter, and a full clinical intake and assessment process has not occurred.
• Volunteering for a demonstration carries both benefits and risks. Benefits may include experiential learning, deeper understanding of EMDR therapy, and the opportunity to observe or participate in real-time clinical skill demonstrations. Risks may include emotional discomfort, the surfacing of unresolved material, or feelings of vulnerability, especially due to being observed by others in-person or virtually.
• Demonstrations are limited in scope and do not substitute for psychotherapy, treatment planning, or clinical care. The trainer is not acting as the participant’s therapist, and the responsibility lies with the participant—not the trainer—to determine whether volunteering may conflict with or undermine their current therapeutic work.
• Participants are encouraged to consult with their mental health provider prior to volunteering, especially if they are actively engaged in therapy, psychiatric care, or are managing unresolved issues. LK Institute staff and trainers will not assess a participant’s readiness or clinical appropriateness to participate.
• Participants are encouraged to share only what they feel comfortable disclosing and may decline to answer any questions that feel too personal, probing, or misaligned with their current boundaries. They are also free to express disagreement with any clinical opinion offered.
• Demonstration participants are free to withdraw at any time, without penalty or consequence to their completion of the training. Participants must remain attuned to their emotional needs and use verbal boundaries to advocate for their safety. If a participant feels unable to self-monitor or advocate during a demonstration, they should not volunteer.
• By volunteering, participants assume full responsibility for the outcomes of their participation and release LK Institute and all affiliated trainers/facilitators from liability for any psychological, emotional, or relational consequences.
• While LK Institute prohibits unauthorized recording and uses HIPAA-compliant platforms for streaming, we cannot guarantee participant compliance with no-recording policies for other trainees. No recording footage will be shared or distributed without the participant’s explicit written consent.
• Demonstrations may be recorded for training purposes; however, recordings will only be used or distributed if the participant has provided prior written consent. The participant will have the opportunity to review the audio/video recording and/or transcript while being provided an explanation of how it will be used prior to providing consent. If consent is not given, recordings will remain confidential and may be deleted.
• This demonstration policy applies specifically to voluntary live case demonstrations conducted by the trainer. It does not apply to required EMDRIA practicum sessions, in which all trainees rotate through client, therapist, and observer roles under supervision as part of the training curriculum.
Recording and Use of Training Sessions
• All training sessions may be recorded for purposes of verifying attendance in compliance with EMDRIA and our continuing education providers. Attendance verification recordings may be deleted after attendance has been confirmed.
• In some instances, training recordings may also be used for educational and training purposes by LK Institute, including but not limited to internal staff development (e.g., supervision or training of LK Institute employees), future private trainings, agency-contracted trainings, or other educational contexts where a private agency has purchased a staff training and requires access to the recording.
• By registering for this training, you acknowledge and consent that your video image, name, and/or voice may appear in the recording unless you submit a written request for removal within seven (7) days following the conclusion of the training. LK Institute will hold training recordings for seven (7) days before any release or distribution to allow time for such requests.
• If a written request for removal is received within the seven (7) day holding period, LK Institute will make reasonable efforts to remove your video, name, or likeness before any release. If no written request is received within this timeframe, the recording may be distributed without further notice. If a request is received after the seven (7) day period and/or after distribution has occurred, LK Institute will make reasonable best efforts to prevent future distribution but cannot retrieve or erase distributed copies from third parties or be held responsible for controlling subsequent use by such third parties.
• This policy does not apply to live demonstrations in which a participant voluntarily agrees to engage for purposes such as case conceptualization, assessment, treatment planning, or demonstration of psychotherapy techniques. Demonstration segments will not be released, shared, or distributed in any training recordings unless the participant provides specific written consent in advance. Demonstration participants will also be given the opportunity to review the video of their demonstration before providing written consent for any future use.
• Non-demonstration recordings of participants (e.g., general training attendance, group discussion, visible presence on camera) will not be eligible for individual review of the full training video prior to requesting removal. Participants must rely on the standard seven (7) day request window to have their audio, video, and/or name removed before distribution.
• To ensure the confidentiality and integrity of all LK Institute trainings, participants are strictly prohibited from recording, reproducing, photographing, screenshotting, or distributing any portion of the training—whether in-person, virtual, or on-demand—without prior written consent from LK Institute. This includes, but is not limited to, training materials, handouts, live sessions, case demonstrations, role plays, and group discussions. Audio or video recording by participants is strictly prohibited to safeguard personal and clinical information shared during training. Participants are expected to uphold the highest standards of ethical conduct and maintain the confidentiality of any personal, clinical, or identifying information shared by trainers, assistants, or fellow participants.
• When LK Institute records a session for training purposes, such recordings are securely stored and used only with written participant consent. If consent is not granted, the recordings will remain confidential and may be deleted.
• By participating in an LK Institute training, you release and hold harmless LK Institute, its staff, affiliates, and contracted agencies from any and all claims, demands, damages, costs, or causes of action arising out of or related to the use, distribution, or inability to remove training recordings once distributed, except in cases of gross negligence or willful misconduct by LK Institute.
Ethical Standards
• LK Institute trainers and staff are mandated reporters under applicable state law. While efforts are made to maintain a respectful and confidential learning environment, any disclosures of suspected child abuse, elder abuse, or harm to self or others may trigger legal reporting obligations. Participants are encouraged to be mindful of what they choose to share and to seek individual clinical support for topics requiring therapeutic attention.
• All participants are expected to adhere to the ethical standards of their professional discipline, including codes of conduct and statutes governing their licensure or field of study, as well as all applicable state and federal laws.
• In addition to mandated reporting, LK Institute may be legally required to disclose certain participant information in response to a subpoena, court order, or other legal mandate. While every effort will be made to preserve confidentiality, participants are advised that legal limits may apply in rare but necessary circumstances.
• If a participant shares information during training that suggests a client is at risk of harm, LK Institute is not responsible for clinical follow-up, documentation, or supervisory oversight. However, if a disclosure meets criteria for mandated reporting under Arizona law (e.g., abuse or imminent threat of harm), LK Institute may be required to report in accordance with those laws. Participants are encouraged to use discretion when discussing real clinical cases and to avoid including identifying information whenever possible.
Record Retention and Requests
• Participants complete their registrations via a confidential platform. All participant records are maintained securely and are accessible only to authorized LK Training staff.
• LK Institute retains all training-related records for a period of five (5) years from the conclusion of each training. These records may include registration forms, participation agreements, payment records, attendance logs, demographic information, contact information, evaluations, certificates of completion, promotional and program materials, instructor qualifications, demonstration consent agreements, and other relevant training materials. After this period, records are securely deleted or shredded in compliance with professional standards and privacy regulations. All records are subject to audit by crediting bodies, including but not limited to EMDRIA and NBCC, for credentialing compliance.
• Demonstration consent agreements, along with any associated video or audio recordings and/or transcripts, are retained indefinitely unless the participant submits a written request for deletion. By volunteering, participants understand and agree that their signed consent form and any associated recordings may be stored securely as part of the training archive.
• All records are stored across encrypted, password-protected systems and are accessible only to authorized administrative and training personnel who require access to perform their duties.
• Requests for copies of any records—including duplicate certificates, financial documentation, registration or participation agreements, or demonstration consent forms and recordings—must be submitted in writing to training@LKinstitute.com. Please allow up to 15 business days for secure processing and retrieval.
Employer-Funded and Peer-Based Training Participation
• In the event that a training has been contracted and paid for by your employer as a professional development opportunity for its staff, your participation occurs within a unique context that offers both valuable benefits and important considerations. Benefits may include access to advanced clinical content, skill-building opportunities, practical application of therapeutic models, exposure to case examples, and the ability to learn alongside professional peers in a familiar organizational culture. Training in a shared setting can foster collaboration, strengthen team cohesion, and enhance collective practice standards. However, there are also risks and limitations to consider. Participating alongside colleagues, supervisors, or subordinates may introduce power dynamics that affect how freely you feel able to engage, ask questions, or disclose personal or professional experiences. Disclosures made during live demonstrations or group discussions may inadvertently influence professional perceptions or workplace relationships. You are encouraged to self-monitor, assert personal boundaries, and share only what you feel comfortable disclosing in a public or semi-public learning environment.
• Additionally, because your employer has funded your attendance, your presence and level of engagement may be visible to organizational leadership or administrative staff. While LK Institute is not responsible for how your employer interprets your participation, we encourage thoughtful reflection on how this context may impact your psychological safety, professional autonomy, or comfort level during experiential exercises.
• Participation in training is entirely voluntary. You are responsible for protecting your own mental and emotional wellbeing during and after the event. If you have concerns about your participation, we encourage you to consult with your supervisor or clinical support system prior to engaging in any experiential activities.
Fees, Refunds, and ADA Accommodations
• LK Institute is committed to providing a welcoming, accessible learning environment. Reasonable accommodations for accessibility may be requested in advance, and the trainer will make every effort to provide appropriate support in accordance with applicable laws and ethical standards.
• All in-person trainings are held in facilities that are compliant with the Americans with Disabilities Act (ADA). If you require special accommodations to participate fully in a training event, please notify the training team at training@lkinstitute.com at least 72 hours in advance so that appropriate arrangements can be made.
• Non-Refundable Policy
Program fees are listed clearly on each training's webpage. All training fees are non-refundable. This applies regardless of circumstances, including if a participant chooses to discontinue attendance due to emotional distress, triggering content, or discomfort during demonstrations, practicum exercises, or discussions. Participation in experiential learning is always voluntary, and LK Institute encourages each participant to prioritize their psychological safety and engage only to the extent that feels appropriate.
• Participants who wish to cancel their registration may request to apply their payment as credit toward an upcoming training or consultation. LK Institute reserves the right to approve or deny such requests at its sole discretion. Requests must be made in writing to training@lkinstitute.com. Participants unable to attend may request to transfer their registration to another training of equal value, subject to trainer approval and availability. Alternatively, registration may be transferred to another eligible professional if notice is provided at least 30 days prior to the training start date
• Complaint and Grievance Procedures
• Participants have the right to raise concerns, provide feedback, or file complaints without fear of retaliation. LK Institute upholds a zero-tolerance policy for any retaliatory behavior from trainers, staff, or other participants, in alignment with ACA Code of Ethics (F.5.a, H.1.b).
• All concerns will be handled promptly and professionally, and no participant will be penalized for expressing dissatisfaction or concern in good faith.
• LK Institute trainings may include experiential content or discussions that evoke strong emotional responses. Participants are responsible for monitoring their own emotional safety. Refunds or credits will not be issued due to emotional distress, triggering content, or inability to complete training due to psychological discomfort. Participants are encouraged to speak with their supervisor or clinical support team prior to registering if there are concerns about content sensitivity.
Feedback and Grievance Submission
• LK Institute is committed to supporting participants and addressing concerns in a respectful and timely manner. Participants are welcome to ask questions or offer feedback at any point during the training process. Feedback may also be submitted through the evaluation form provided at the completion of training.
• To raise a concern, question, or complaint, participants may email the training team at training@lkinstitute.com. If a participant wishes to file a formal grievance, they may request a grievance form via the same email. All grievances will be reviewed by a member of the training team and responded to within fourteen (14) business days.
• Participants who are not satisfied with the outcome of their concern or grievance are encouraged to file a formal complaint with the appropriate professional body. This may include:
• The state licensing board in the state where the trainer is licensed. Please note that LK Institute training faculty hold professional licenses in multiple U.S. states, including Arizona.
• The American Counseling Association (ACA) Ethics Department, if the concern relates to ethical conduct under ACA guidelines.
Contact information is available at www.counseling.org, and contact details for relevant state licensing boards can be found through each state’s official regulatory website.
• LK Institute is able to clarify the state licensure status and credentials of each training faculty member upon written request. If a concern arises regarding the ethical conduct of a trainer, participants are encouraged to file a grievance with the appropriate licensing board where the trainer is licensed. Contact information will be provided upon request.
Release of Liability and Assumption of Risk
• By participating in any LK Institute training, I voluntarily assume all risks related to my involvement, including emotional discomfort or psychological distress that may arise during demonstrations, group exercises, or discussion of sensitive topics. I agree to release, indemnify, and hold harmless LK Institute, its trainers, employees, and contractors from any claims, liabilities, damages, or injuries—psychological or otherwise—that may result from my participation in this training. I understand that I am responsible for seeking additional support or services outside of this training setting if needed.
Intellectual Property
• All training materials are the intellectual property of LK Institute and are provided for individual professional development only. Reproduction, redistribution, or use of these materials for teaching, consulting, or other commercial purposes is strictly prohibited without prior written permission.
Governing Law and Venue
• Any legal claim, dispute, or proceeding arising from participation in an LK Institute training shall be governed by the laws of the State of Arizona. Venue for any such proceeding shall lie exclusively in the courts of Maricopa County, Arizona.
Force Majeure
• LK Institute shall not be held liable for delays, cancellations, or disruptions in training due to circumstances beyond its reasonable control, including but not limited to natural disasters, public health emergencies, technical platform failures, instructor illness, or other unforeseen events. In such cases, LK Institute will make reasonable efforts to reschedule or offer alternative training options but cannot guarantee immediate resolution.
Access to Policies and Legal Consent
• By registering for and participating in any LK Institute training, you acknowledge that you have read, understood, and agree to abide by all training policies, including but not limited to: eligibility, practicum participation, confidentiality, recording restrictions, risk disclosures, and professional boundaries. This includes the information indicated on the Participation Agreement, registration form and the LK Institute Training Policies on the website.
• These training policies are legally enforceable and made available to all participants in a durable, retrievable format via the LK Institute website and/or registration platform.
• During registration, participants are required to actively check a box stating: “I hereby state that I have read, understand and agree to the guidelines outlines in the participation agreement.” This checkbox acknowledgment constitutes legally valid informed consent and agreement under common contract law and digital consent standards, including:
• Uniform Electronic Transactions Act (UETA)
• Electronic Signatures in Global and National Commerce Act (E-SIGN Act)
These federal and state-level laws recognize that clickwrap agreements (where users click to affirm agreement) are legally binding, provided the terms are reasonably visible and accessible prior to the click.
• LK Institute maintains timestamped records of participant agreement through its registration platform. If you need access to the full Training Policies at any time, you may visit our website and follow the link: https://lkinstitute.com/training-policies
• Clinical methods taught through LK Institute trainings are intended solely for use by licensed clinicians or graduate-level trainees under supervision. Use of EMDR by individuals outside their licensed scope of practice may violate state licensing laws and is strictly discouraged. LK Institute disclaims any responsibility for the misuse of EMDR techniques by unqualified individuals.
• By proceeding with registration and participation, you agree that it is your responsibility to review and comply with these policies. Your participation constitutes acceptance of all terms and conditions outlined herein.